Applied Case Study Links

Chapter 1: Conducting Research at the Vancouver International Airport Authority

    PDF File

Chapter 2: Conducting a Job Analysis at the National Board of Veterinary Medical Examiners

    PDF File

Chapter 3: Drug Testing at Keystone RV Company

    PDF File

Chapter 4: Recruitment and hiring at the Borgata Hotel Casino and Spa

    PDF File     

Chapter 5: Cognitive Ability Testing by the City of New London, CT

    PDF File

Chapter 6: Physical Ability Testing by the Southeastern Pennsylvania Transportation Authority

     PDF File

Chapter 7: Terminating Employees at Kohl's Department Store

      PDF file

Chapter 8: Training Employees at Pal's Sudden Service Restaurant

      PDF file for Pal's Sudden Service Restaurant

Chapter 9: Motivating Employees at Taco Bueno

      PDF file for Taco Bueno article

Chapter 10: Reducing Turnover at Bubba Gump Shrimp

      PDF file for Bubba Gump article

Chapter 11: Reducing Ordering Errors at Hardee's and McDonald's

      PDF file for Hardee's and McDonald's article

Chapter 12: Leader Development at Claim Jumpers Restaurants

      PDF file for Claim Jumpers article

Chapter 13: Mediating Conflict at a Public Agency

      PDF file for Mediation article

Chapter 14: Changing the Diversity Culture at Carlson Restaurants

      PDF file for Carlson Restaurants

Chapter 15: Preparing Employees for Stress at an Aircraft Manufacturer

      PDF file for stress case study

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